Analisis Pengaruh Komitmen Organisasi terhadap Kinerja Karyawan dengan Kepuasan Kerja sebagai Variabel Mediasi di Kantor Bea Cukai Kota Surakarta
Keywords:
Affective commitment, continuance commitment, normative commitment, employee performance, job satisfactionAbstract
This study aims to analyze the effect of organizational commitment on employee performance with job satisfaction as a mediating variable. The population and sample in this study were employees of the Surakarta city customs office and the number of respondents as samples in this study were 100 people, but 80 people included in the research criteria. Sources of data used in this study is primary data. data collection method using a questionnaire. data analysis used using Smart PLS. (1) The results of the affective commitment variable have a positive and significant effect on job satisfaction. (2) The results of the continuance commitment variable have a negative but significant effect on job satisfaction. (3) The results of the normative commitment variable have a positive and significant effect on job satisfaction. (4) The results of the affective commitment variable have a positive but not significant effect on employee performance on employees. (5) The results of the continuance commitment variable have a positive but not significant effect on employee performance. (6) The results of the normative commitment variable have a negative and insignificant effect on employee performance. (7) The results of the job satisfaction variable have a positive and significant effect on employee performance on employees.
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[26] Siregar, E., Luddin, M. R., & Suyatno, T. (2019). The Effect of Organizational Commitment and Organizational Citizenship Behavior Toward Service Quality at Universitas Kristen Indonesia. IJHCM (International Journal of Human Capital Management), 3(1), 58–73. https://doi.org/10.21009/ijhcm.03.01.06
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[28] Wardhana, A., & Riska, Y. R. (2018). Pengaruh Kepuasan Kerja Terhadap Kinerja Karyawan Pt Dapensi Pt Dapensi Dwikarya Bandung the Effect of Job Satisfaction on Employee Performance Pt. Journal Marketing and Human Resources, 23(2), 187–193.
[29] Wijaya, P. S. (2015). Pengaruh Komitmen Organisasi, Budaya Organisasi, Gaya Kepemimpinan Dan Lingkungan Terhadap Kinerja Karyawan Pada Industri Kecil. Jurnal Ekonomi Modernisasi, 11(1), 62–77. http://ejournal.unikama.ac.id/index.php/JEKO/article/view/869
[2] AM, E. N. (2020). The Influence of Organizational Culture and Organizational Commitment on Employee Performance at the Ministry of Manpower of the Republic of Indonesia. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 3(4), 3872–3883. https://doi.org/10.33258/birci.v3i4.1453
[3] Anggapradja, I. T., & Wijaya, R. (2017). Effect of Commitment Organization, Organizational Culture, and Motivation To Performance of Employees. Jurnal Aplikasi Manajemen, 15(1), 74–80. https://doi.org/10.18202/jam23026332.15.1.10
[4] Arif, M., Syaifani, P. E., Siswadi, Y., & Jufrizen, J. (2019). Effect of Compensation and Discipline on Employee Performance. Proceeding UII-ICABE, 1(1), 263–
[5] 276. https://journal.uii.ac.id/icabe/article/view/14723
[6] Atif, A., Kashif ur Rehman, Ijaz Ur Rehman, Muhammad, A. K., & Asad, A. H. (2011). Impact of organizational commitment on job satisfaction and employee retention in pharmaceutical industry. African Journal of Business Management, 5(17), 7316–7324. https://doi.org/10.5897/ajbm10.1296
[7] Cahyadi Putra Aditya, D. (2019). Leadership, Organizational Culture, Organizational Justice on Organizational Commitments and Employee Performance Contract in Private Hospitals. Jurnal Manajemen Bisnis, 16(3), 151. https://doi.org/10.38043/jmb.v16i3.2238
[8] Cahyani, R. A., Sundari, O., & Dongoran, J. (2020). Pengaruh Komitmen Organisasi Dan Kepuasan Kerja Terhadap Kinerja Karyawan (Studi Pada Perusahaan Daerah Air Minum (PDAM) Kota Salatiga. Jurnal Ekonomika Dan Bisnis, 3(1), 1–10. http://www.ejournal.pelitaindonesia.ac.id/ojs32/index.php/PROCURATIO/ar ticle/view/595
[9] Djuwita, R., Soemantri, R., & Prima, G. K. (2018). The Influence of Organizational Commitment, Implementation of Accounting Information System and Workplace Environment to The Performance of Work Unit. Journal of
[10] Accounting Auditing and Business, 1(1), 86.
[11] https://doi.org/10.24198/jaab.v1i1.15657
[12] Fatmawati, P. dan. (2017). Pengaruh Komitmen Organisasi Terhadap Kinerja Pegawai. 2(3), 67–79.
[13] Fazriyah, M., Hartono, E., & Handayani, R. (2019). The Influence of Job Satisfaction and Organizational Commitment on Organizational Citizenship Behavior. https://doi.org/10.2991/isseh-18.2019.47
[14] Jurnal, J., Mea, I., Ibnu, F., Sukono, F., Ingsih, K., & Saputra, R. M. (2021). Analysis Of Organizational Commitment And Employee Performance PT . HWA SEUNG JIMEA | Jurnal Ilmiah MEA ( Manajemen , Ekonomi , dan Akuntansi ). 5(2), 704–718.
[15] Kristian, B., & Ferijani, A. (2020). The effect of job satisfaction and organizational commitment on employee performance with ocb as the intervening variables (a case study on PT. Ulam Tiba Halim Distributor Company). Journal of Management and Business Environment (JMBE), 2(1), 1–21.
[16] Loan, L. T. M. (2020). The influence of organizational commitment on employees’ job performance: The mediating role of job satisfaction. Management Science Letters, 10(14), 3307–3312. https://doi.org/10.5267/j.msl.2020.6.007
[17] Nasikin, F. G., Ekonomi, F., Bisnis, D. A. N., & Surakarta, M. (2021). Kepada Pemimpin Sebagai Variabel Mediasi ( Studi Kasus Pada Karyawan Perusahaan Asuransi Sun Life Financial Indonesia Regional 3 ).
[18] Nath Gangai, K., & Agrawal, R. (2015). Job satisfaction and organizational commitment: Is it important for employee performance. International Journal of Management and Business Research, 5(4), 269–278.
[19] Nazwirman Nazwirman. (2019). Analysis of Employee Performance: A Case Study in Port Corporation. Jurnal Organisasi Dan Manajemen, 15(1), 24–35. https://doi.org/10.33830/jom.v15i1.7.2019
[20] Nurandini, A., Lataruva, E., Prof, J., & Sh, S. (2014). Analisis Pengaruh Komitmen Organisasi Terhadap Kinerja Karyawan (Studi Pada Pegawai Perum Perumnas Jakarta). Jurnal Studi Manajemen Organisasi, 11(1), 78–91. https://doi.org/10.14710/jsmo.v11i1.13164
[21] Panda, F. B. (2015). The Influences of Job Satisfaction and Job Performance to
[22] Employee Turnover Intention at Hotel Yuta Manado. Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 3(4), 637–644.
[23] Purnama, A. A. (2021). Pengaruh Efisiensi Dan Keamanan Web Terhadap Loyalitas Melalui Kepuasan Konsumen ( Studi Empiris Pengguna Shopee di Surakarta ).
[24] Rakatenda, G. N., & Sedana, I. B. P. (2021). the Effect of Credit Risk on Profitability With Capital Adequacy As a Mediation Variables. Russian Journal of Agricultural and Socio-Economic Sciences, 111(3), 72–82. https://doi.org/10.18551/rjoas.2021-03.09
[25] Saragih, R., Luturlean, B. S., & Hadiyanto, F. (2020). Employee Job Satisfaction in Mediating the Relationship Between Work Motivation and Affective Commitment in Roof Tile Industry. Jurnal Bisnis Dan Manajemen, 21(1), 16– 26. https://doi.org/10.24198/jbm.v21i1.346
[26] Siregar, E., Luddin, M. R., & Suyatno, T. (2019). The Effect of Organizational Commitment and Organizational Citizenship Behavior Toward Service Quality at Universitas Kristen Indonesia. IJHCM (International Journal of Human Capital Management), 3(1), 58–73. https://doi.org/10.21009/ijhcm.03.01.06
[27] Wagiman, S., & Sutanto, H. A. (2019). Job Satisfaction Mediates Relationship Between Organizational Commitments and. Daya Saing Jurnal EKonomi Manajemen Sumber Daya, 21(2), 132–143.
[28] Wardhana, A., & Riska, Y. R. (2018). Pengaruh Kepuasan Kerja Terhadap Kinerja Karyawan Pt Dapensi Pt Dapensi Dwikarya Bandung the Effect of Job Satisfaction on Employee Performance Pt. Journal Marketing and Human Resources, 23(2), 187–193.
[29] Wijaya, P. S. (2015). Pengaruh Komitmen Organisasi, Budaya Organisasi, Gaya Kepemimpinan Dan Lingkungan Terhadap Kinerja Karyawan Pada Industri Kecil. Jurnal Ekonomi Modernisasi, 11(1), 62–77. http://ejournal.unikama.ac.id/index.php/JEKO/article/view/869
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2022-06-30
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Ramadan, A. R. Y. (2022). Analisis Pengaruh Komitmen Organisasi terhadap Kinerja Karyawan dengan Kepuasan Kerja sebagai Variabel Mediasi di Kantor Bea Cukai Kota Surakarta. Prosiding University Research Colloquium, 415–422. Retrieved from https://repository.urecol.org/index.php/proceeding/article/view/2093
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