Hubungan Stres Kerja Perawat Dengan Perilaku Caring Di Rumah Sakit Umum Daerah Muntilan

Abstract

Background: Nurses are one of the health workers from hospital services and
become a benchmark in determining the quality of hospital health services. In
carrying out nursing duties, nurses must have a professional attitude starting
from the physical, psychological, social, and spiritual aspects. Watson's theory of
human care reveals that caring is a form of relationship that is needed between
the giver and recipient of nursing care, to improve and protect patients, which
will affect the patient's ability to recover. Caring behavior that is not good will
have an impact on decreasing service quality and client satisfaction, especially in
hospitals, besides that it can reduce the number of client visits to health facilities
and can later cause financial losses to health facilities, where the image of the
institution is determined by the quality of service which will later be able to
increase client satisfaction and service quality. Objective: to determine the
relationship between nurse work stress and caring behavior in Muntilan
Hospital. Methods: this type of research is descriptive correlation, with a cross
sectional approach which data collection uses simple random sampling technique
and the data is processed using the Spearman test with a sample of nurses in the
inpatient room of Muntilan Hospital, totaling 47 nurses. Results: Spearman rank
test results show that there is a significant relationship between nurse work
stress and caring behavior with a value (p=0.001 and r=-0.450). Conclusion:
There is a relationship between nurse work stress and caring behavior with
sufficient correlation strength.